A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.

As the National General Manager for Specialty Infusion Operations, you will command operations on a nationwide scale, managing multiple specialty infusion pharmacies in various states, whilst upholding non-resident pharmacy state licensure.  The role carries the critical responsibility of managing pharmacy operations correlating to clinical program implementations, ensuring that the responses being provided are tailored to health care plan needs, and satisfy all clinical quality standards.

In addition to arranging and streamlining our multi-location, multi-state, high-touch therapeutic operations, this leader will spearhead strategic initiatives to scale the business. The role involves transformational work, and you will be instrumental in escalating the business through several growth stages.  This role aims to infuse the perfect blend of your clinical pharmacy knowledge and strategic abilities to elevate the standard of our services. This position will work from our Corporate Offices in Plano, TX.  Internal facing title is Director of Pharmacy Operations.

How you will make an impact:

• Oversight of specialty therapy referral and dispensing teams responsible for supporting IVIG, bleeding disorders, and other high-touch complex infusion therapies.

• Significant collaboration and coordination with cross-functional teams and leaders including but not limited to Sales, Clinical Compliance & Quality, Patient Access & Reimbursement, RCM, Infusion Center Operations, IT, Implementation, and Procurement.

• Oversight and participation in strategic growth initiatives in alignment with annual operational performance and financial goals.

• Oversight of Specialty infusion P&L.

• Delivery of services to support high patient satisfaction with specialty infusion pharmacy.

• Oversight of specialty infusion pharmacy people, process, and technology activities to meet and/or exceed key performance indicators.

• Maintenance of pharmacy licensure and support for all activities related to accreditation and certifications associated with specialty pharmacy locations.

• Management of specialty staffing needs and development of staffing to support growth.

Requires a PharmD, RPh or other advanced degree in a health related field and minimum of 5 years of experience in managed care; or any combination of education and experience, which would provide an equivalent background. Must possess an active unrestricted state license to practice pharmacy as a Registered Pharmacist (RPh).

Preferred skills and experiences:

-Experience overseeing muti-location multi-state, high-touch therapeutic operations for a Specialty, Infusion, IVIG, or Hemophilia Pharmacies

-Knowledge of infusion reimbursement

-Experience in organizational design associated with high-growth team

-Experience leading large strategic initiatives, arranging and streamlining operations to scale a business, and enterprise-wide integration work streams

-Experience with transformational work during high-growth business expansions and acquisitions

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.