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2008 Summary Annual Report

Improving Access at the Local Level

WellPoint’s Community Resource Centers are dedicated health-access facilities for our members, providers and the underserved. The centers’ outreach specialists conduct education and wellness programs and address social service needs and other barriers to navigating the health care system. By partnering with community organizations, the centers give thousands of families critical information and support to help improve their lives. And as more of these centers go “online,” we hope to reach even more underserved members in our communities.

WellPoint associate Christine Rubio-Puente is one of the multi-lingual professionals staffing a Community Resource Center in Indianapolis, Indiana. She routinely helps with specific community needs, such as education and wellness programs for diabetes or asthma. Here she confers with a member about health resources for her toddler.