WellPoint at a Glance: Key Metrics
2011 Annual Report
At WellPoint, we believe there is an important connection between our members’ health and well-being—and the value we bring our customers and shareholders. So each day we work to improve the health of our members and their communities. And, we can make a real difference since we have 34 million people in our branded health plans, and more than 65 million people served through our subsidiaries.
Mission: To improve the lives of the people we serve and the health of our communities.
Key 2011 Financial Metrics
$189
Claims and Administered Benefits* (dollars in billions)
85.1%
Benefit Expense Ratio
14.1%
Selling, General and Administrative Expense Ratio
$60.7
Total Revenue
(dollars in billions)
* | Approximate total claims paid for commercial and consumer business, fully insured and self-funded; the Federal Employee Program; and claims administered through our National Government Services business unit. |