METRIC HIGHLIGHTS CUSTOMER BASE & MEDICAL MEMBERS FINANCIAL & MEMBERSHIP HIGHLIGHTS BALANCE SHEETS STATEMENTS OF INCOME STATEMENTS OF COMPREHENSIVE INCOME STATEMENTS OF CASH FLOWS COMMON STOCK
2013 Customer Base 57% SELF-FUNDED MEMBERS 43% FULLY-INSURED MEMBERS 2013 Medical Membership (in millions) Local Group 14.690 41% Individual 1.755 5% National Accounts 6.775 19% BlueCard® 5.050 14% Medicare 1.478 4% Medicaid 4.378 13% Federal Employee 1.527 4% Total Medical Membership (in millions) 33.7 2009 33.3 2010 34.3 2011 36.1 2012 35.7 2013